Privacy Policy

Effective Date: 3/22/2025

At [Your Vacation Rental Name] ("we", "us", or "our"), we are committed to protecting your privacy and ensuring a safe and secure experience for all of our guests. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you book and stay at our vacation rental property in Lansing, North Carolina.

By using our services and making a reservation, you agree to the collection and use of your information as outlined in this policy. If you have any questions or concerns, please do not hesitate to contact us at [Insert Contact Information].

1. Information We Collect

When you book a stay at [Your Vacation Rental Name], we may collect the following types of personal information:

Contact Information: Name, email address, phone number.
Reservation Details: Dates of stay, number of guests, special requests.
Payment Information: Credit card details and billing information (processed through secure third-party payment processors).
Demographic Information: Age or other relevant information related to the booking.
Feedback and Reviews: Any comments, reviews, or ratings you provide regarding your stay.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage your reservation.
To communicate with you regarding your booking and any updates about your stay.
To improve the quality of our services and your experience as a guest.
To send promotional offers, newsletters, or updates (if you have opted in to receive such communications).
To comply with legal obligations, such as tax reporting and rental regulations in Lansing, NC.
To respond to inquiries or address issues that may arise during your stay.

3. How We Protect Your Information

We use reasonable security measures to protect your personal information, including encryption, secure payment processing, and restricted access to sensitive data. However, please note that no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Third-Party Service Providers: We may share your information with third-party companies that help us facilitate the reservation process, payment processing, and property maintenance. These companies are only authorized to use your information to provide the services for which they are contracted.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by government authorities, such as subpoenas or other legal processes.
Emergency Situations: In the case of an emergency related to your stay, we may share your information with relevant authorities or service providers to ensure your safety and well-being.

5. Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correct: Update or correct any inaccurate or incomplete information.
Delete: Request the deletion of your personal information, subject to certain exceptions (e.g., legal or contractual obligations).
Opt-Out of Communications: If you no longer wish to receive promotional emails or newsletters, you can opt out by following the unsubscribe instructions included in each communication or by contacting us directly.

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

We may use cookies or other tracking technologies on our website to enhance your browsing experience, analyze website traffic, and gather information on how visitors use our website. These cookies may collect information such as IP addresses, browser types, and referring pages.

You can manage cookie preferences through your web browser settings. Please note that disabling cookies may affect your ability to fully use our website.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under the age of 13, please contact us, and we will take appropriate steps to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and indicate the effective date of the revisions.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Boatright Retreat

233 Bent River Dr Lansing NC 28643
919-495-2275

Carriebranton417@gmail.com